A collection of free and open source software and libraries for bug trackers, web-based ticketing system, support ticketing systems in PHP, Perl, Ruby and more

A collection of free and open source software and libraries for bug trackers, web-based ticketing system, support ticketing systems in PHP, Perl, Ruby and more. Sourced under a creative commons. This list will be updated regularly. Email over the URL, if you wish to be included.

Web-based ticketing system, support ticketing systems in PHP, Perl and Ruby
bug trackers, web-based ticketing system, support ticketing systems in PHP, Perl, Ruby and more

• Bugzilla – General-purpose bug tracker and testing tool originally developed and used by the Mozilla project.
• Cerb – Group-based e-mail management project.
• Flyspray – Web-based bug tracking system written in PHP.
• MantisBT – Web-based bug tracking system.
• osTicket – Simple support ticket system.
• OTRS – Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
• Redmine – Open source project management/ticketing web application written in Ruby.
• Request Tracker – Ticket-tracking system written in Perl.
• TheBugGenie – Ticket system with extensive user rights system.

Tags: open source, open source software, bug tracking software, bug tracker software, bug tracker software, php bug tracker software, email management software, web based bug tracker, support ticket software, ticket system

License: Awesome sysadmin – This work is licensed under a Creative Commons Attribution 4.0 ShareAlike International License | Added: tags, item and Introduction. Image: Unsplash License.